Is the Praevexa Workforce Planner free?
Yes. The core Workforce Planner can be used free for headcount, capacity, backlog and SLA planning. Premium adds multi-process planning, staffing optimization, financial planning, scenarios and advanced exports. Open the Workforce Planner.
Do I need all Praevexa solutions?
No. HRMS, CaseFlow and QualityFlow are independent software applications, and MIS Reporting & BI is a separate professional service. Start with the solution that addresses your immediate operating need.
How do the software free trials work?
Every new organization receives a 14-day trial in the selected live software product. No payment card is required, no charge is taken automatically, and paid activation happens only after you request it.
What does the MIS Reporting & BI service include?
It can include reporting requirement study, KPI design, data consolidation, recurring MIS, dashboard development, reporting automation, forecasting and dedicated MIS Reporting Analyst support. Scope is tailored to the business.
Can Praevexa provide a dedicated MIS Reporting Analyst?
Yes. Analyst support can be structured around your reporting calendar, source data, recurring reports, ad-hoc analysis and management information needs. Coverage and service hours are agreed during scoping.
Which product is right for back-office or claims operations?
CaseFlow is designed for claims, verification, servicing, document review and other case-based work that needs intake, routing, assignment, timers, follow-ups, TAT, SLA and productivity reporting.
Can QualityFlow audit work completed outside CaseFlow?
Yes. QualityFlow can receive representative production data through its configured sample and workload workflows and can be used independently of CaseFlow.
Can we request a dedicated deployment or custom integration?
Yes. CaseFlow and QualityFlow include a dedicated-enterprise path. Custom infrastructure, integrations, migration, reporting and service arrangements are assessed separately.
What is CommerceScope?
CommerceScope is the working product name for Praevexa's upcoming e-commerce sales-intelligence platform. Its roadmap focuses on product, customer, channel, margin, return and inventory insights. It is not yet generally available.